Terms of Service

Services

We provide AI GTM systems, marketing strategy, implementation, and related advisory services. We may use third-party tools and platforms as part of delivery. Optional public analytics and marketing technology is governed by the separate choices described in our Privacy and Cookie Policies.

Website measurement and privacy choices

Necessary technology supports security, authentication, billing, privacy preferences, and requested services. On eligible U.S. public pages, limited Google Analytics and HubSpot measurement is enabled by default with a clear notice and immediate opt-out. Outside the United States, optional measurement stays off until consent. Opting out does not prevent access to public content or change the price of a service, and Global Privacy Control overrides every regional default. Authenticated Aion routes do not load those third-party marketing tags. Review the Privacy Policy and Cookie Policy for details and controls.

Proposals and scope

Proposals and estimates describe anticipated scope and fees but are not binding until a Statement of Work or order form is executed. Changes to scope, timeline, or dependencies may require a written change order or updated estimate.

Your responsibilities

• Provide timely access, approvals, and accurate information needed for us to work.
• Use the site and services only for lawful business purposes and in compliance with applicable privacy and data laws.
• Do not misuse, reverse engineer, or attempt to circumvent security of our systems or the services.
• You remain responsible for content and data you supply, including obtaining any necessary rights.

Fees and payment

Fees, invoicing schedules, and payment terms are defined in the applicable Statement of Work. Unless stated otherwise, invoices are due within 30 days, late amounts may incur reasonable service charges, and you are responsible for applicable taxes (excluding our income taxes).

Aion subscriptions and stored data

Aion plans, trials, and add-on credits are governed by the checkout or order terms shown at purchase. If an Aion plan is no longer active, stored Aion workspace app data may be scheduled for deletion after a 28-day inactive-plan retention window. We may send reminder emails and push notifications before deletion and provide an option to activate an eligible plan to keep stored Aion workspace data before the deadline.

Aion-specific subscription, credit, publishing, AI output, beta feature, and connected-platform terms are documented in the Aion Terms of Service.

One-time Aion Image Credit and Video Credit pack purchases are final and non-refundable except where required by law or for a verified unauthorized charge, duplicate charge, or billing correction approved by Aion. A confirmed operation with no usable saved output may restore Aion credits to the workspace ledger; credit restoration is not a cash refund. AI-generated outcomes can vary, and a usable saved result consumes the disclosed credits even when a customer later prefers another creative direction. Review the Aion Credit Purchase Policy before buying a pack.

Inactive-plan deletion covers data we store inside Aion/FSM systems, such as drafts, brand settings, uploaded media, generated media, schedules, app history, and integration tokens. It does not remove content already posted to third-party platforms. Limited billing, security, audit, tax, and legal records may be retained after workspace app data is deleted.

Confidentiality

Each party will protect the other’s confidential information and use it only for the engagement. Confidential information excludes data already public, independently developed, or rightfully received from another source.

Intellectual property

• We retain ownership of our pre-existing materials, tools, and know-how.
• Upon full payment, you receive a non-exclusive license to use the deliverables we create for your internal business purposes, subject to any third-party license terms.
• We may reuse generalized skills, ideas, and know-how (not your confidential information) in future work.

Warranties and disclaimers

We will perform services with reasonable care and skill. Except for what is expressly stated, the site and services are provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific business outcomes.

Limitation of liability

To the fullest extent allowed by law, neither party is liable for indirect, consequential, special, or punitive damages, or lost profits. Our total liability for any claim is limited to the fees you paid us for the services giving rise to the claim in the 12 months before the event.

Indemnity

You will defend and indemnify us against claims arising from your misuse of the services, violation of law, or infringement caused by materials you provide.

Termination

Either party may terminate a Statement of Work for material breach that is not cured within a reasonable cure period (typically 30 days after written notice). Sections that by nature should survive (confidentiality, IP, payment obligations, limitations, indemnity) will continue after termination.

Governing law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Venue for disputes lies in the state or federal courts located in Denver, Colorado.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated version and change the "Last updated" date. Continued use of the site or services means you accept the changes.

Contact

Questions about these Terms? Email hello@fullstackmarketing.com or write to Full Stack Marketing, Denver, Colorado, USA.